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Saturday, February 23 • 11:30am - 12:15pm
Leslie Hawthorn - Negotiation theory for Open Source Hackers

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The best Open Source hackers are great at the "soft skills" related to hacking - resolving conflict, gathering support around a direction for the project, and understanding what the user *really* wants in a bug report. Every feature request and implementation discussion, bug report and mailing list thread is a negotiation.

There is a well established, common sense, very effective way to think of negotiations which will help you improve as a developer, and make your project better at the same time, from the Harvard Negotiation Project. Using this theory, you will be able to get better outcomes when dealing with frustrated users, colleagues and bosses. You can even apply the principles to domestic debates, wage negotiations and dealing with used car salesmen.


Speakers
avatar for Leslie Hawthorn

Leslie Hawthorn

Sr. Principal Technical Program Manager, Red Hat
As an internationally known Developer Relations strategist and Community Management expert, Leslie Hawthorn has spent the past decade creating, cultivating, and enabling open source communities. She’s best known for creating Google Code-in, the world’s first global initiative... Read More →


Saturday February 23, 2013 11:30am - 12:15pm
#Lecture room D3

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