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Saturday, February 23 • 11:30am - 12:15pm
Leslie Hawthorn - Negotiation theory for Open Source Hackers

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The best Open Source hackers are great at the "soft skills" related to hacking - resolving conflict, gathering support around a direction for the project, and understanding what the user *really* wants in a bug report. Every feature request and implementation discussion, bug report and mailing list thread is a negotiation.

There is a well established, common sense, very effective way to think of negotiations which will help you improve as a developer, and make your project better at the same time, from the Harvard Negotiation Project. Using this theory, you will be able to get better outcomes when dealing with frustrated users, colleagues and bosses. You can even apply the principles to domestic debates, wage negotiations and dealing with used car salesmen.


Speakers
avatar for Leslie Hawthorn

Leslie Hawthorn

Community Action & Impact Lead, Red Hat
An internationally known community manager, speaker and author, Leslie Hawthorn has over 10 years experience in high tech project management, marketing and public relations. In March 2012 she joined Red Hat, Inc., where she is responsible for Community Action & Impact on the company’s Open Source and Standards team. Prior to Red Hat, she served as Outreach Manager at Oregon State University’s Open Source Lab and as a Program Manager for... Read More →


Saturday February 23, 2013 11:30am - 12:15pm
#Lecture room D3

Attendees (17)

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